Recent Why SERVPRO Posts

Choose SERVPRO to help with Fire and Water Damage

3/19/2021 (Permalink)

Unexpected emergencies call for immediate action.  SERVPRO of Grand Traverse Area knows immediate reaction to emergencies is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines we strive to:

  • Contact you with 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

Wherever there is a house full of water or an office full of smoke, you can count on SERVPRO of Grand Traverse Area to respond quickly.

If you are in need of our services, give us a call SERVPRO of Grand Traverse Area (231) 943-9750.  We are here to help!

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO logo on coronavirus picture SERVPRO of Grand Traverse Area is here to help you with the Coronavirus.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – SERVPRO of Grand Traverse Area, 231-943-9750


CDC Coronavirus 2019 Guidance to Prevent Spread

CDC Coronavirus 2019 Interim Guidance for Business and Employers

The Science of Drying

3/5/2020 (Permalink)

Injectidry on hard wood floor to help dry out the floor affected by water damage Injecidry wood floor panel system

Did you know there is actually a science behind the process of drying?  Having the knowledge of pyschrometrics is essential to restoring a water damaged structure to its preloss condition.

SERVPRO of Grand Traverse Area is trained in the sciene of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.  If you suffer from water damage our crews will:

  • Inspect the property to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature"?  A wet building can often dry naturally because the environment always seeks equilibrium.  When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is drier.  The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of Grand Traverse Area has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more.  We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

It's not only the equipment but the technology too!  SERVPRO has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met.

The bottom line?  SERVPRO of Grand Traverse Are has the professional training and equipment to help make water damage "Like it never even happened."