SERVPRO of Grand Traverse Area Employee Photos

Jon English

Jon English is the Construction Manager for SERVPRO of Grand Traverse Area and is responsible for the Construction Division. Jon joined SERVPRO in 2016. Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Jon has a Bachelor's Degree in Construction Management, a Builder's License and has a certification in the RRRP - Lead-Based Paint Activities and Renovation. Jon enjoys hiking, snowboarding, tennis and traveling with his wife Kathleen.

Male brown haired standing in front of green SERVPRO vehicle

Matt Service

Matt is the Production Manager for SERVPRO of Grand Traverse Area.   Matt comes to us with over 7 years of experience in the construction industry and 8 years of management experience.  Matt has a Bachelor's Degree in Criminal Justice, he is a Forklift and Aerial Lift Operator and Certificed Trainer, and a Heavy Equipment Operator.  Matt's experience in the construction industry and management experience helps our team run smoothly.  Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Matt has earned the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT).  Matt enjoys woodworking, sailing, swimming and biking.  He also enjoys spending time with family and cheering on his kids at soccer, baseteball and robotics.

Male brown haired standing in front of green SERVPRO vehicle

Nick Payne

Nick is a Crew Chief for SERVPRO of Grand Traverse Area.  Nick comes to SERVPRO with over 12 years of customer service in the Telecommunication field.  Nick's great attitude, troubleshooting, and customer service experience help our customers feel at ease.  Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Nick also has earned the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT).  Nick enjoys hiking, hunting & fishing, camping, playing guitar and spending time with his family.

Male wearing a cap standing in front of green SERVPRO vehicle

Kirk Anderson

Kirk is a Crew Chief for SERVPRO of Grand Traverse Area.  Kirk comes to SERVPRO with over 9 years of experience in the Hospitality Industry.  Kirk's experience in customer service and his attention to detail help projects run smoothly.  Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Kirk has earned the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT).  Kirk enjoys spending time in the outdoors hiking, biking, kayaking, boating and camping.

Male brown haired wearing hat standing in front of green SERVPRO vehicle

Jacob Runyon

Jacob is a Crew Chief for SERVPRO of Grand Traverse Area. Jacob join us with over 10 years of experience in the manufacturing environment and customer service.  Jacob's great mechanical knowledge as well as great customer service helps keep our jobs running smoothly.  Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. Jacob has earned the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration (WRT).  Jacob is a Northern Michigan native who enjoys spending time with his wife and two little girls hiking and going on road trips with his family.

Steve Roman is a Technician for SERVPRO of Grand Traverse Area

Steve Roman

Steve is a Technician for SERVPRO of Grand Traverse Area.  After serving in the United States Navy, Steve transition into a career as an Commercial and Industrial Pipefitter.  Steve's positive, upbeat  attitude along with his great mechanical experience are great assets to SERVPRO.  Upon joining our team he completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  Outside of work, Steve enjoys spending time with his family and friends.

Female brown haired employee standing in front of a green van

Krista Mihecoby

Krista it is a Technician for SERVPRO of Grand Traverse Area.  Krista joins our team with over 20 years of experience in manufacturing.  Her great attitude and her can-do spirit help our customers' lives return to normal.  Upon joining our team she completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment.  Outside of work, Krista enjoys spending time in nature hoseback riding, kayaking, camping and working on art and writing.